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Diageo
!startGrey!Melting the ice!endGrey!
When Diageo wished to explore
the feasibility of launching a
portfolio of premium spirit brands,
The Partners was asked to help
research the notoriously difficult
luxury audience, prepare a series
of strategic recommendations for
the marketing of such a portfolio
and, critically, to present these in
a way which would help 'get the
Board on-board'.
challenge
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!startGrey!Mixing with the best!endGrey!
We drew on our network of luxury
brand cognoscenti in London and
New York to explore the target
consumer, luxury trends and
marketing strategies through
interviews, workshops and 'out
and about' consumer observation.
Research identified 14 areas where
Diageo could adopt a new strategy
for the luxury market with specific
recommendations for each.
These included brand attitude and
approach, and the consumer's
experience of the brand.
strategy
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!startGrey!Bring it to life!endGrey!
Next we had to sell the implications
to the Board. We used our imagination
to bring the envisioning work to life in
the form of a fictional trade magazine
published by the client some four
years hence. We wrote 25,000 words
of original copy describing the results
of each of the 14 initiatives as
though they had been successfully
implemented – the strategy translated
into actionable brand ideas. This was
issued to the Board as a key
component in their decision-making.
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!startGrey!The strategy in action!endGrey!
We then worked with Diageo to
launch their first luxury vodka:
Smirnoff Penka. This is designed
to become the jewel in the Smirnoff
brand family, to create a positive halo
over the brand as a whole and to
promote more sales of Smirnoff Red.
We created an edgy personality to
appeal to the target consumer
and defined the world of ‘Penka-cut
brilliance’, which included applications
to experience how the brand would
be enjoyed by consumers, as well
as brand films for internal and
trade audiences.
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Casa Loreto
!startGrey!Liquid gold!endGrey!
Casa Loreto is a luxury Tuscan olive
oil of exceptional quality, regarded
in its home region as ‘oro liquido’,
which translates to English as
‘liquid gold’. Our challenge was
to package Casa Loreto in a way
that would express this whilst
creating stand out within a highly
saturated marketplace.
challenge
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!startGrey!Pure simplicity!endGrey!
The solution evokes a single drop
of the liquid gold escaping down
the side of the bottle towards the
label in three dimensions.
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QinetiQ
!startGrey!A well kept secret!endGrey!
What do the jet engine, microwave
and radar have in common? They
were all invented by DERA, the
MoD’s Defence Evaluation and
Research Agency. The end of the
cold war created the opportunity
to expand such inventiveness
beyond defence of the realm and
into commercial organisations.
And so, a unique science and
technology consultancy was born.
challenge
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!startGrey!Scientific breakthrough!endGrey!
The Partners’ challenge was to
create the name, brand and core
communications for the new
enterprise. We named it QinetiQ
(derived from kinetic energy),
defined the brand architecture
and created the visual identity
system and personality.
strategy
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!startGrey!Communicating the new brand!endGrey!
We created QinetiQ’s first corporate
brochure and annual report, and
produced multimedia, internal and
external communications pieces. We
designed signage, product literature,
exhibition materials and a full suite
of brand management tools.
creative
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!startGrey!Teamworking!endGrey!
Launching QinetiQ was testament to
a truly integrated team. We worked
alongside specialists in advertising,
PR, research, strategy, digital design
and internal communications.
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Allen & Overy
!startGrey!Creating law and order!endGrey!
A decision to convert to LLP status
on 1 May 2004 gave Allen & Overy
the opportunity to reconsider how
its communications were presented
and The Partners was appointed
to create a new identity for the firm.
Allen & Overy’s objective for this
project was simple: to portray
the firm in a consistent, modern
and distinctive way. The delivery
of this brief, however, was far more
complex, due to the scale of
the business; one of the world’s
largest law firms.
challenge
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!startGrey!Bringing values to life!endGrey!
We began with an extensive
communications audit and
from this developed a new
visual strategy. This defined
how the redrawn logotype,
colours and imagery could
be combined using a simple
and modern ‘mosaic’ system.
The identity brings to life
Allen & Overy’s values of
a united firm dedicated
to excellence and
entrepreneurialism, for
both clients and staff.
strategy
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!startGrey!Bringing values to life!endGrey!
We began with an extensive
communications audit and
from this developed a new
visual strategy. This defined
how the redrawn logotype,
colours and imagery could
be combined using a simple
and modern ‘mosaic’ system.
The identity brings to life
Allen & Overy’s values of
a united firm dedicated
to excellence and
entrepreneurialism, for
both clients and staff.
strategy
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!startGrey!A modular solution!endGrey!
We worked closely with the client
team to implement key applications
for each office in order to make a
smooth transition to the new look,
meeting both the LLP requirements
and aggressive deadline.
By adopting a modular approach to
the rollout of the new standards, we
could pilot and complete the project
stage-by-stage, testing the flexibility
of the solution and ensuring that
people had the tools they needed
to implement the new system.
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Ford Motor
Company
!startGrey!Overhauling an 'old classic'!endGrey!
In 1903 Henry Ford started a motor
company in Detroit. In the 100 years
since then, Ford has become one
of the most famous brands in the
world. But a brand of this magnitude
can be complex to manage.
challenge
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!startGrey!Hundreds of previous owners!endGrey!
Our brief was simple: restore
pride in the Blue Oval and ensure
consistency and impact wherever
it appears.
Challenge
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!startGrey!Restoring a classic!endGrey!
We created a new standard
for the Blue Oval – the first
revision since 1961.
creative
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!startGrey!A new owner's manual!endGrey!
Comprehensive guidelines and
launch workshops supported the
implementation of the new Oval
which has become the global
standard for the Ford brand and
also for the Ford Motor Company
corporate brand.
creative
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!startGrey!Stong framework!endGrey!
We devised a comprehensive
brand architecture and a visual
system to help the brand
communicate more powerfully.
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Saks Fifth
Avenue
!startGrey!Creating a stampede!endGrey!
Saks Fifth Avenue is one of the
most famous retail destinations
in New York, and with a further
57 outlets in 24 states, a major
American retail brand. Its challenge
is simple, how to inspire its
customers to regularly revisit the
store, and to surprise and delight
them with the breadth of its offer.
challenge
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!startGrey!Letting ideas loose!endGrey!
The Partners are retained as creative
catalysts to Saks’ in-house team
to create a series of ‘big ideas’ for
promotions to work across product,
audience and media.
One brief involved promoting one
of the world’s most luxurious
fibres, Cashmere. Inspired by the
characterful goats that produce
the wool and Saks’ reputation for
great style, we combined the two
and conceived the ‘Wild About
Cashmere’ campaign.
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!startGrey!Bags of fun!endGrey!
We created the core idea, name
and graphic icon to integrate the
promotion with Saks’ identity
along with fantastic black and
white photography.
creative
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Jaguar
!startGrey!The cat out of the bag!endGrey!
With a rich heritage as a producer
of some of the world’s most
beautiful performance cars, Jaguar
is a truly world-class British brand.
But keeping the brand relevant
to contemporary audiences is an
ongoing challenge.
challenge
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!startGrey!Shifting gears!endGrey!
To increase the contemporary
appeal of the Jaguar brand, The
Partners was tasked with restoring
an iconic brand identity. Working
with Young & Rubicam, we looked
at ways to communicate the brand
attributes of performance, luxury
and sensuousness. A new brand
model was developed to capture
this strategic work, around the core
brand idea of beautiful fast cars,
desired the world over. The next
challenge was to create an icon
that captured this core idea...
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!startGrey!Capturing the brand!endGrey!
We created an on-line brand
management resource covering
all aspects of the new identity.
creative
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!startGrey!Gorgeous executions!endGrey!
The identity worked across a
broad range of applications from
the high impact of F1 branding,
powerful advertising and beautiful
luxury marketing communications.
The Partners worked with all of
Jaguar’s internal and external
partners to deliver the executions,
including RKCR/Y&R and Fitch
in the UK, and Young & Rubicam
in the US.
creative
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The National Gallery
!startGrey!The restoration of an old master!endGrey!
The National Gallery houses one
of the finest collections of paintings
in the world. Yet in comparison
to some other London galleries,
it lacked awareness and appeal
amongst key audiences.
challenge
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!startGrey!The heart of the matter!endGrey!
We undertook a series of workshops
and interviews with key stakeholders
to understand the nature and
diversity of the problem. These
ranged from curators and visitors,
to front of house staff and security.
Commonly, the preservation of the
paintings and the engagement
of the public were seen as separate
functions, and often pulled in
opposite directions.
!startBold!The key to the brand was putting
the public’s experience at the
heart of all Gallery activities.!endBold!
strategy
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!startGrey!Unifying the brand!endGrey!
A comprehensive and inspiring
brand strategy was developed.
We created a comprehensive
set of definitions and standards that,
for the first time in recent history,
were enthusiastically accepted by
all of the Gallery’s key stakeholders.
!startGrey!Pictures in words!endGrey!
To communicate the strategic
thinking, we created a list of
evocative and powerful words,
encouraging people to think
about the richness of the
Gallery experience.
creative
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!startGrey!Unveiling the work!endGrey!
The list became an identity tool
across posters, literature, banners
and uniforms.
creative
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!startGrey!The Gallery of the Mind!endGrey!
We told stories and created moods
to fire the public’s imagination,
unrestrained by specific images.
We call this approach ‘The Gallery
of the Mind.’
creative
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!startGrey!Different tones, one palette!endGrey!
The Partners created guidelines
outlining both strategic and graphic
principles. These have been used
to create promotional materials,
advertising campaigns and literature.
The principles have also informed
key decisions across the Gallery
including standards of behaviour,
recruitment, merchandise, publishing,
and even the selection of appropriate
restaurant partners.
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NatWest
!startGrey!High street institution!endGrey!
NatWest is one of the biggest names
in retail banking in the UK, with
1,600 branches across the country.
But, in a competitive market
driven by increasingly retail-savvy
consumers, NatWest was fighting
for attention on the high street.
Despite brand recognition of over
90%, it was viewed as faceless
and institutional and its retail
environments were confusing
and cluttered.
challenge
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!startGrey!Making a mark!endGrey!
Our role was to identify the core
equity in the NatWest brand and
make this relevant and compelling
for contemporary audiences.
Building on M&C Saatchi’s
‘Another Way’ campaign, our
challenge was to get people
to look again and think again,
about NatWest.
strategy
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!startGrey!Standing out!endGrey!
We identified the key points where
we could exploit NatWest's existing
strengths to create a simple but
powerful Visual Strategy and an
engaging retail experience, which
makes it easier for customers to
navigate products and services.
creative
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!startGrey!Customer touch points!endGrey!
The revitalised identity was
carried through all marketing
communications and customer
literature, as well as environments,
including signage and uniforms.
creative
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!startGrey!Everyday scenarios!endGrey!
The tone of voice was ‘everyday’,
so language and imagery
reflected this wherever possible.
The photographs were even
processed at an ‘everyday’
lab for consistency of the idea.
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We create
new brands.
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!startGrey2!We create
new brands.!endGrey2!
We re-energise
brands.
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We work
across the
full range
of customer
touch points.
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Our work
spans industries,
sectors and
markets across
the globe.
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We’re proud to
work with some
of the world’s
biggest brands
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!startGrey2!We’re proud to
work with some
of the world’s
biggest brands!endGrey2!
and equally some
of the smallest.
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We believe
that creative
thinking is the
best way to
crack strategic
challenges.
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We believe
that clients
individual needs
should drive our
processes, not a
one size fits all
approach.
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We believe
partnerships
with our clients
and their other
agencies is the
only productive
way to work.